These days it is not just Artificial intelligence, but also Emotional Intelligence that is becoming a popular topic of discussion. People with high intelligent quotient, who excel in academics because of their logical skills, or math or verbal skills, were often poor performers in life. Daniel Goldman brought out the equation of the Emotional Quotient Test, to measure the Emotional Intelligence.
This ground breaking test revealed that people with high EQ, and a lower IQ fared better than people with high Intelligence Quotient but a lower Emotional Quotient. There four areas of capacity or skills that collectively describe Emotional Intelligence.
- Perceiving Emotion. This basic area deals with the non verbal expression of emotions and also how these emotions are received. Expressions like anger, sadness, fear, joy are all easily recognized by humans as they are facial expressions. The capability to perceive these emotions (facial or verbal), is the starting point to a wider understanding of emotional intelligence.
- How do we use these emotions in our thought Process? How do these emotions enter our thoughts and guides our actions is interesting. How humans react to anything that grabs our attention? The answer is simple-they do so emotionally. They are happy, or sad, angry, fearful, and so the list goes. These emotions contributes to what we call mood swings.
- Understanding these emotions and acting accordingly forms the next aspect.
- When you are happy, you are gregarious, when you are sad you are a loner, when angry you want to attack or withdraw into loneliness. Each pattern sends out its own messages. Anger may be due to unfair treatment. Understanding the Messages is important.
- Managing Emotions. Emotions can be managed to a large extent. A person may remain open to Emotional Signals as long as they are not painful, but block out the overwhelming emotions. Within the person’s emotional comfort zone, he has to manage his own and others’ emotions too.
The Emotional Intelligence test was hence formulated to test the emotional quotient of the individual. The tests have a list of questions and choices of answers. It basically spills out situations and how you react at such times.
The answers reveal your emotional response to difficult situations and grade your emotional quotient and suggest ways and means of improving yourself. Many organisations are actively engaged in coaching skills for better emotional intelligence, since it has become imperative that emotional intelligence can boost or mar your job performance.
To download an Emotional Intelligence Checklist to gauge your EI strengths and weaknesses click this link and download instantly:
‘Empowering People to Exceptional Performance.’