Emotional Intelligence in the Workplace

Enhance Your Performance through Emotional Awareness!
The ability to understand and respond effectively to the emotional challenges that happen each day is known as Emotional Intelligence. EI or EQ, as it often called has become a popular tool for business leaders to recognise behaviours, moods, and impulses and the impact they have on the workplace and relationships around us. Understanding how EI can be used in the work environment empowers individuals to manage their emotions in a positive way, to communicate effectively, empathise with others, manage stress, overcome challenging situations and defuse conflict. Emotional Intelligence in the Workplace is a workshop designed to give you a greater level of self and people awareness. It helps equip you with the necessary tools to improve relationships in a business environment.

Designed For:

Emotional Intelligence in the Workplace is applicable to anyone who is looking for ways to lead their team or themselves to new levels of personal and people awareness resulting in top performance. It is aimed at all levels of the organisation and is designed to give fresh ideas and techniques to enhance self and people management skills.

Group Size: An ideal group size is 6 – 15 participants.

Duration:  One day or 1/2 day program

Cost: Upon request.

Contact us to find out more

You Will Discover

  • Understanding the concept and dynamics of EI
  • Understanding the correlation between emotional intelligence & relationship building
  • How to identify opportunities for positive change
  • How to manage emotions to enhance your workplace productivity
  • The core EI competencies and how compare
  • The role of Emotional Intelligence in the workplace
  • The key techniques to profile colleagues
  • How to use emotionally intelligent communication practices

Key Learning Outcomes:

  • Learn the core skills required to practice emotional intelligence.
  • Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy.
  • Managing your EI to enhance your performance levels
  • Identify the benefits of emotional intelligence
  • Use EI to help resolve workplace conflict
  • Assess your personal Emotional Intelligence level
  • Master tools to regulate and gain control of one’s own emotions
  • Communicate your emotions using the right language.
  • Use EI to be an outstanding coach and leader
  • Understand the difference between intention and impact
  • Develop better relationship building techniques
  • Be more aware of your emotional blind spots